• Cancellations 30 Days or More Before Departure:
    Cancel at least 30 days before your departure date for a full refund.
  • Cancellations 11 to 29 Days Before Departure:
    If you cancel between 29 and 11 days prior to departure, your deposit is non-refundable. However, if you have purchased Trip Protection, you can receive a full refund by canceling up to 48 hours before departure.
  • Cancellations Within 10 Days of Departure:
    If you cancel within 10 days of departure, no refunds are provided unless you have Trip Protection. With Trip Protection, you can cancel up to 48 hours before departure and receive a full refund.

Please Note: Bookings made within 10 days of departure are non-refundable. No-shows will be charged the full tour price.

With Trip Protection, you can get a full refund up to 48 hours before your scheduled departure, no matter when you booked. This gives you peace of mind in case unexpected issues arise. Trip Protection also covers cancellations due to changes in your cruise ship’s itinerary. If your cruise ship cancels its stop in Juneau, you’ll get a full refund, even if it’s within 48 hours of your tour. The cost for Trip Protection is $100.